Online I Q Test
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FAQ

Frequently Asked Questions

Answers to the most common questions about Online I Q Test, subscriptions, billing, account access, and support.

1. What is Online I Q Test?

Online I Q Test is a cognitive assessment platform that provides scientifically validated IQ testing and personalized brain training. Our tests are based on the Stanford-Binet Intelligence Scale, the gold standard in cognitive assessment since 1916.

2. Is Online I Q Test a medical or clinical service?

No. Online I Q Test is not a medical provider and does not replace professional psychological evaluation, doctors, or licensed healthcare services. All content is for educational and entertainment purposes only.

3. Does Online I Q Test offer a free trial?

Yes. We offer a limited trial period for new users. The exact terms, price, and renewal details are shown on the checkout page before purchase.

4. Is the subscription recurring?

Yes. Unless stated otherwise during checkout, subscriptions renew automatically according to the selected billing period until canceled.

5. Can I cancel my subscription?

Yes. You can cancel future renewals at any time from your account settings. After cancellation, no new renewal charges will be made once the cancellation has been processed successfully.

6. Why was I charged?

Charges are processed based on the subscription selected during checkout. If your plan included a trial, the regular subscription fee may be charged automatically after the trial ends unless canceled in time.

7. I cannot log in. What should I do?

Make sure you are using the same email address used during signup or checkout. Check for typing errors or try resetting your password. If the issue continues, contact our support team.

8. Can I request a refund?

Refund requests are reviewed according to our refund policy and the specific circumstances of the charge. For billing help, contact support and include the email used for the subscription.

9. Is the IQ test accurate?

Our test is based on the Stanford-Binet Intelligence Scale and has been validated through extensive research. However, online IQ tests are not equivalent to professional psychological evaluations and should be used for educational purposes only.

10. How can I contact support?

You can contact our support team at support@myiq.com . Online I Q Test is operated by Online I Q Test Technologies LTD.